Processing
The module that organizes the administrative work. The system proposes, the person decides, and the case file stays complete with deadlines always in sight.
The problem
Everything leaves a footprint
Every case that enters the system leaves a complete record: its evidence, its deadlines, its movements and who did what. Nothing gets lost in a filing cabinet or a spreadsheet.
What it includes
Assisted verification
The system sorts the queue and proposes the reading. The person confirms or corrects.
Digital case file
Evidence, correspondence and appeals gathered in one place.
Deadline control
Every case moves forward with the deadlines of its own procedure in sight, as each program defines them.
Workloads
Queues and shifts distributed to the team’s capacity.
Inquiry portal
A channel for people to check the status of their case online, configurable and available when included in the contracted scope.
Statistics
Volume, timing and program status, by period.
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